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Most strategy problems have one of a few causes. Start with the strategy’s events: the reasoning usually says what’s going on.

The strategy produces no events

  • It’s paused. Paused strategies don’t evaluate. Resume it.
  • No credits. Your strategies run while your balance covers one evaluation of every running strategy. Below that, the app shows No credits and none run. Add credits or pause some strategies. See AI Credits.
  • It’s new. Every strategy produces its first event within 20 seconds of creation.

It has stopped producing events

If an active strategy misses evaluation cycles, the model may not be processing the prompt fast enough for the evaluation frequency. Choose a faster model, simplify the prompt, or evaluate less often. See Models.

It only ever holds

  • The conditions aren’t met. Read the reasoning: it usually names the condition that’s missing.
  • The confidence threshold is high. Decisions below the minimum confidence don’t trade. 90% is the default and the recommended start.
  • The prompt uses data the AI can’t see, such as news or a 200-period moving average. See Supported Data.
  • An extra data source isn’t added. Naming one in the prompt isn’t enough; it must be in the strategy’s input data.

It decides to trade, but no order appears

  • Check Order Submitted in the event, and the order’s Message on Order History.
  • The account may not have enough available balance for the order.
  • The order may be below the market’s minimum quantity.

It costs more than expected

Costs scale with evaluation frequency, the number of markets and the model. Each check costs the model’s price once for the strategy plus once per market. Lower the frequency, remove markets, limit the input data or enable Cost Savings Mode. The AI credits page shows which strategy uses the most.

I can’t create a strategy on Mainnet

Creating a strategy on Mainnet needs a verified email or a first deposit. See Email Verification.