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Your Deposits and Withdrawals pages list every transfer in and out of your account.

Columns

Asset, Amount, Address, Network, Status, Date and Hash (the transaction hash). Filter by status and search by asset or address.

Deposits

Select a deposit for its details. A deposit that’s still confirming on-chain is credited automatically once the network reaches the required number of confirmations; there’s nothing further to do. See Blockchain Confirmations.

Withdrawals

Select a withdrawal for its destination, network fee, the amount you receive, and when it was completed.
  • Still processing: once it’s broadcast, the transaction hash appears here and on the row.
  • Redemptions of evUSD are usually instant and can take up to 24 hours. No action is needed.
  • CEX mode withdrawals can be cancelled until they’re approved. See CEX Mode.

Something wrong?

Each deposit and withdrawal has Contact support. Starting from the item fills in the ticket with what Support needs to investigate. Copy details copies them if you’d rather email. See Contact Support.