> ## Documentation Index
> Fetch the complete documentation index at: https://docs.everstrike.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Contact Everstrike Support: Email, Telegram, and Discord

> Reach Everstrike Support by email, Telegram, or Discord. Urgent requests get a response within 6 to 24 hours; non-urgent requests within 3 to 5 business days.

Everstrike Support is available through three channels. Choose whichever is most convenient for you. For the fastest response on urgent matters, email is recommended.

> [card] [Email](mailto:support@everstrike.io)
>
> [support@everstrike.io](mailto:support@everstrike.io)

> [card] [Telegram](https://t.me/everstrike_dex)
>
> Message an admin in the Everstrike Telegram channel

> [card] [Discord](https://discord.com/invite/RS9bAdBbvH)
>
> Message an admin in the Everstrike Discord server

## From the App

The quickest way to report a problem with a deposit, withdrawal, position or strategy is **Contact support** inside the app (Account & Support → Contact support). Start it from the item you need help with, such as a deposit's details, and the ticket is filled in with what we need to investigate.

## Response Times

| Request Type | Typical Response Time |
| - | - |
| Urgent requests | 6 to 24 hours |
| Non-urgent requests | 3 to 5 business days |

## Help Us Investigate

The more context you provide upfront, the faster Everstrike Support can resolve your issue.

* Include your **Everstrike account email address** and a **clear description of the problem**.
* For transaction-related issues, include the **transaction hash** and the **affected wallet address**.

> [!WARNING]
>
> **Never share your wallet recovery phrase, private keys, or account password with anyone, including Everstrike Support.** Legitimate support staff will never ask for these details. Anyone requesting them is attempting to steal your funds.


This documentation is built and hosted on [Mintlify](https://mintlify.com), a developer documentation platform.